Warranty Policy

Limited Local Warranty

Nothing in this warranty purports to limit, modify, take away from, disclaim, exclude or suspend any mandatory warranty requirements provided or non-excludable statutory rights you may have under the law.

The Product is warranted for the specified Warranty Period from the date of purchase against defects in quality and materials under normal, non-commercial use.

Unless otherwise specified, this warranty only covers the defects in material, design and workmanship of the Product as originally supplied.

This limited warranty is only valid in Singapore, and the Product is not eligible for any international warranty service.

This warranty is not transferable.

For the avoidance of doubt, minor imperfections within design specifications and that do not materially alter functionality of the Product are not considered a defect under this warranty.

If any section, provision, clause, sentence or part thereof of this warranty is held to be void, invalid or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid and enforceable, and the remainder shall not in any way be affected or impaired thereby.

Waiver by HeyHommies of any breach of the warranty terms and conditions shall not be deemed as a continuing waiver of such default or a waiver of any other default.

For a full list of the warranty terms and conditions, please visit the following links:

Ankarsrum
Excalibur
GreenPan™
La Gourmet
Magimix
Omega
Vitamix

Limitations and Exclusions

Notwithstanding that the Product is within the Warranty Period, this warranty shall be invalidated and rendered void upon the following:

The Product serial number or warranty seal has been removed, erased, defaced, altered, tampered or is illegible; or

The Product shows evidence of commercial use; impact, shock; accident; fire, flood, earthquake, lightning or other acts of nature; sand, liquid or food damage; exposure to extreme thermal or environmental conditions beyond product specifications or a rapid change in such conditions; abuse, mishandling, improper installation, operation or maintenance, use of wrong electrical supply or voltage; or use of any accessories, consumable items or peripheral equipment not provided or approved for use with the Product; improper alteration, modification, adjustment, tampering; replacement of parts with parts not provided or approved; or dismantling, opening, service or repair performed other than by authorised service centre; or any other use contrary to the product manual.

This warranty does not cover:

Missing accessories or external parts of the Product, unless such claim is made within 3 days from the date of original retail purchase;

Deterioration of the Product due to normal wear and tear, including without limitation rust or stains.

To the fullest extent permitted by law, the warranty expressly provided herein is the sole and exclusive warranty provided in connection with the Product and no other warranties, representations, endorsements or conditions of any kind, whether oral, written, express, implied or statutory, including without limitation any implied warranties of quality, merchantability or fitness for a particular purpose, and warranties against hidden or latent defects, are provided. In so far as any warranties cannot be excluded, such warranties shall be limited to the terms of this warranty and for the Warranty Period expressed herein.

To the fullest extent permitted by law, HeyHommies shall not be in any way liable for any consequential, incidental, indirect, special or similar damages whatsoever arising from or in connection with the use, inability to use or performance of the Product, including without limitation loss of revenue, loss of profits, loss of opportunity, loss of business, loss of goodwill, loss of reputation, failure to realise savings or other benefits, loss of use of the Product or any associated equipment, loss of or damage to other property due to the malfunction of the Product, costs of substitute equipment, loss due to downtime cost, strict liability, product liability, the negligence of HeyHommies, or otherwise, even if HeyHommies is aware of the possibility of such damages. HeyHommies does not exclude or limit liability for personal injury or death resulting from HeyHommies’s negligence.

In no event shall any recovery against HeyHommies exceed the actual price paid for the purchase of the Product.

Without limiting the generality of the foregoing, you assume all risk and liability for loss, damage or injury to you and your property and to any third parties and their property arising out of the use, misuse or inability to use the Product not caused directly by the negligence of HeyHommies.

You agree and acknowledge that HeyHommies’s exclusions and limitations of liability are reasonable in the circumstances.